Telephone
Customer Relations
1-800-519-1511United States · Monday–Friday, 9 a.m.–8 p.m. ET
Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.
Source Source reviewed 2026-09-26Road, rail & rentals / CONTACT RECORD
CarMax
Customer Service Number
Customer Relations
1-800-519-1511 United States Monday–Friday, 9 a.m.–8 p.m. ET
View contact source Source reviewed 2026-09-26
Toll-free in the listed region. Mobile airtime or international charges may apply.
Independent directory. Travel Savvy Contacts is not CarMax’s customer-service team. The number above belongs to the stated provider. We do not connect calls, access customer accounts or process requests for the company.
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Telephone
Car buying, selling and shopping
1-833-538-2913United States · Monday–Saturday, 9 a.m.–9 p.m.; Sunday, 11 a.m.–10 p.m. local time
Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.
Source Source reviewed 2026-09-26Help center
Official contact information
Open help center Source Source reviewed 2026-09-26Company website
Official website
Open company website Source Source reviewed 2026-09-26THE RECORD
About contacting CarMax
For CarMax, this reference separates company contact information from reader feedback about ground journeys and rentals. A lost-item report should describe the journey and item without publishing personal travel records here. The publisher can correct this record but cannot open or resolve a case with the listed business.
- Ask the operator to distinguish the fare, fees and any new charge before accepting a change.
- Include the journey date, pickup point or rental location when identifying a transport booking.
- A lost-item report should describe the journey and item without publishing personal travel records here.
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